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Email Etiquette

February 12, 2009

All men in the business world need to know about e-mail manners because this is an electronic world that thrives on instant communication afforded by the convenience of email. In this article we will give you suggestions to avoid the normal email blunders, which could trip you up in a competitive corporate environment otherwise.

It is quite possible that you may also be making certain e-mailing mistakes, which cannot be recovered or revoked like postal or courier mail as an e-mail once sent out can’t be recalled. So, if you use some of our tips, you can learn how to apply these tips and practice good manners regarding business e-mailing.

Among the chief points regarding email etiquette in the business world are learning to be  professional in all outgoing communication and avoiding impatience over sending mails, especially the common blunder of hitting ‘reply to all’ key.

First go over the contents of the e-mail and the sender list to check whether everybody in the list needs to read this; only when you’re certain the contents of the mail are pertinent to everyone, hit on reply all button. Otherwise, avoid doing as altogether as group mails irrelevant to all senders can be time-consuming to read for the person it doesn’t concern.

Also, avoid using short sentences in business communication via e-mail unless you’ve received similar concise email from the person you’re sending it to as it can convey a terseness of tone that is unintended.

E-mail tone is also spoilt by jokes and slang, besides typing in caps, which is the written equivalent to shouting, so cut out these from your business emails.

You can avoid bad e-mail manners by staying within professional boundaries. Read the e-mail completely from your sender then try to copy their tone. E.g. if they are friendly, you too can use a similar casual tone, otherwise it is best to stick to conventional business mailing standards.

If you will learn and keep these email manners in mind at your work place, you are sure to maintain a professional stance and be respected at work too!



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