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Worse dietary habit of Indian call center workers

May 12, 2008

Bangalore, Aug 10 (IANS) – Many of Indian youth have switched their day into night and night into day to meet the business requirements of American and European companies.

But these people of the $1.5 billion call centre industry pay slight notice to guidance from dieticians about an ideal health regimen for people working through the night.

With their Indian chief executives, like their American and European counter-part, have become aware of the change in the body clock, the young have favored to disregard dietary suggestions, putting many industry honchos at their head ending.

“No amount of counseling on the dietician’s recommendation or clarification on the kind of food that should be inspired while working in the night makes any impact. We are just unable to change their view,” says a senior human resources (HR) executive.

“Indians love food and only their kind of food,” Sriharsha A. Achar, connect vice president, human resource, at First Ring, told IANS.

Non-oily foodstuff such as sandwiches, salads and other light vegetarian dishes along with fruits do not seem to plea to young call centre employees, most of whom have just joined the work force armed with a college degree and a dispassionate English pronunciation.

Oil-rich food items samosas, kachoris, masala dosas, channa bhatura, vadas, bondas and pulau with paneer in thick gravy seem to be the favored food, along with 30-40 other Indian dishes, generally fried food.

Not all, though, like fatty food. “There is some amount of awareness as to what they should eat when they are working in the night. But the business, as a whole, is yet to study the crash of turnaround the body clock, food ingestion and output,” says Syed
Moinuddin, senior manager, infrastructure and facilities, iSeva India.

“High fat food that is generally underfed food is bound to affect output, however young they may be now,” Sheela

“Such food items would guide to low levels of attentiveness and, in the long run, would effect physiological changes. This is like appealing obesity, diabetes and other way of life diseases,” says Krishnaswamy.

So, what is the diet that a person working in the night needs to remain healthy? If possible, a light meal around 9.00 p.m., a heavier meal during the 1.00 or 2.00 a.m. break, perhaps coffee or tea around 4.30 or 5 a.m. and mealtime at 7.30 or 8.00 a.m.

“Essentially, they should treat day as night, have a full 8 hour sleep and not get woken up to have lunch like on a normal day. These are lifestyle changes that are essential now for a better future,” elucidate Krishnaswamy.

But will the youth mind listen? “It may not be as fast as they selected up American or European accents, but they will, finally,” says one human resource manager (HRM).

Indo-Asian News Service


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